Alyssa T. & Nicole C.
"Karen and Chris conduct their business with integrity, in depth-knowledge of the market, stellar service, and a great sense of humor. If I could give them more stars, I would because their service continues on long after you close escrow. Karen and Chris are there for you to connect you to their network of professionals who can help you with pretty much anything home-related. It's their priority to fully vet everyone in this network. They also keep connected periodically (nothing over the top) to check in with what's going on in the market. They are so much more than a team of realtors.
My partner and I were first-time homebuyers who had done our initial research on the process by going to some workshops and taking advantage of the city's first-time homebuyer program. We interviewed four realtors before deciding to work with Karen and Chris. They came highly recommended from a friend. The friend's recommendation was glowing so we had to see for ourselves what made this real estate team so special. From the first time we sat down with them it was obvious the thoroughness and thoughtfulness with which they conduct their business. They took the time to give us an overview of the process, what to expect from them, and what is going on in the market. With other agents, our first meetings were only about what we wanted in a home and what areas we wanted to live in. It was clear that their holistic approach was much more than just finding us something that has features we like.
Without Karen and Chris and the mortgage broker they recommended to us, we would not have this beautiful condo we now call home. We started looking when the market was still a little sluggish and in the middle of our process it heated up really quickly. When we wrote our offer their guidance was key to having our offer accepted and after, because our mortgage broker could deliver, and because of Chris' excellent follow-through, the close process went smoothly.
Karen and Chris' goal for their homebuyers is to get them into homes that are not only places they love, but are also what they can afford, and will be a good value. I cannot stress this enough. They take into account things that we hadn't ever thought of that would affect the value of a home. There were a few places we initially thought were amazing, but after Karen listed all the pros and cons, we decided were not right for us. It was through their honest guidance that we were able to find a place that we love, that we can afford, and we are so proud to call home.”